Description

You will design, configure, and implement scalable Salesforce solutions across Sales Cloud, Service Cloud, and Experience Cloud.

Responsibilities

• Gather and document business requirements, translating functional needs into technical specifications.
• Design and configure Experience Cloud sites, managing user access, roles, permissions, and sharing settings.
• Develop CRM Analytics assets, including dashboards, datasets, recipes, and lenses aligned with KPIs.
• Implement Sales and Service Cloud features such as Leads, Opportunities, Cases, Omni-Channel, and Process Automation.
• Build and customize components using Lightning Web Components (LWC), Flows, Validation Rules, and Data Models.

Required Skills

• 10+ years of experience in Salesforce development and implementation.
• Expertise in Service Cloud configuration and customization.
• Proficiency in Lightning Web Components (LWC).
• Strong knowledge of Sales Cloud and Experience Cloud architecture.
• Hands-on experience with CRM Analytics (Einstein Analytics).
• Ability to collaborate with development teams on Apex and API-based integrations.
• Experience managing system testing, UAT, and production deployments.
• Understanding of platform governance, security policies, and access control.

Key Skills

Education

Any Gradute