Description

You will drive the strategic direction and execution of the Salesforce platform to meet business objectives.

Responsibilities

• Facilitate opportunity-to-invoice processes including Quote-to-Cash, Service Contracts, and Entitlement Management within Salesforce and NetSuite.
• Translate business requirements into detailed user stories, acceptance criteria, workflow diagrams, use cases, and data mapping documents.
• Lead backlog grooming efforts to maintain a clear, prioritized backlog and support Agile ceremonies including sprint planning and retrospectives.
• Collaborate with development teams to ensure quality delivery of features while ensuring compliance with SOX, data governance, and IT general controls.
• Prepare and deliver training documentation and sessions to stakeholders to ensure smooth solution adoption.

Required Skills

• 7+ years of experience as a Salesforce CPQ Business Analyst or Product Manager.
• Mandatory Salesforce CPQ Cloud experience and active Salesforce CPQ Certification.
• Deep functional knowledge of Salesforce.com and Salesforce CPQ.
• Hands-on experience with Quote-to-Cash, Service Contracts, and Entitlement processes.
• Expertise in CPQ pricing structures, discounting methodologies, and contract renewal management.
• Experience with product configuration including standalone, bundled, and nested bundle products.
• Proficiency in configuring product rules, attributes, guided selling, and pricing rules.
• Understanding of Advanced Approvals configuration, including Quote/Quote Line level and Smart Approvals.
• Experience working with NetSuite integrations.
• Bachelor’s degree in IT, Business Administration, Computer Science, or equivalent experience.

Key Skills

Education

Any Gradute