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Heredia Province, Heredia, Costa Rica
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Key Responsibilities
Offer Architecture & CPQ Configuration: Translate complex pricing strategies and product bundles into functional technical requirements within Salesforce CPQ (or equivalent).
SKU Management: Build, test, and maintain the product catalog, ensuring all SKUs, attributes, and pricing rules are accurately mapped across GTM systems.
Project Management: Drive the systems roadmap for upcoming launches, managing dependencies between stakeholders and ensuring "Day 1" readiness.
End-to-End Testing (UAT): Lead the testing lifecycle for new offers, including scenario testing for discounting logic, contract amendments, and downstream billing integration.
Stakeholder Alignment: Act as the "translator" between Product Management (who defines the what) and Business Systems (who builds the how).
Documentation: Create clear system diagrams, process maps, and "Sales Enablement" guides to explain how new offers function within the tools.
Required Qualifications
Experience: 5+ years as a Business Systems Analyst, Sales Ops Analyst, or Product Manager within a SaaS environment.
Technical Mastery: Deep hands-on experience with CPQ platforms (Salesforce CPQ, Ironclad, or Conga) and CRM (Salesforce).
Pricing Knowledge: Proven track record of managing complex pricing models (subscriptions, usage-based, tiered) and discounting frameworks.
Analytical Mindset: Expert-level ability to troubleshoot SKU configuration errors and data flow issues between systems.
Execution Focus: A "builder" mentality—you are equally comfortable presenting a project plan to leadership as you are mapping price rules in a sandbox.
Preferred Skills
Experience with Jira/Confluence for project tracking.
Familiarity with downstream Billing/ERP systems (e.g., NetSuite, Zuora). Certification in Salesforce CPQ or Project Management (PMP/Agile)
Bachelor’s degree
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