Description

Key Responsibilities:

• Design, develop, and maintain CRM Analytics (CRMA/Tableau CRM) dashboards, lenses, datasets, and reports.
• Build and optimize Dataflows, Recipes, and Data Sync processes to support analytics and reporting requirements.
• Develop SAQL and SOQL queries for advanced reporting, custom calculations, dashboard filters, and drill-down analysis.
• Design and implement interactive dashboards with bindings, dynamic filters, parameters, and custom JSON configurations.
• Collaborate with business stakeholders to gather requirements and translate them into scalable analytics solutions.
• Integrate Salesforce and external enterprise data sources to create unified reporting and analytics platforms.
• Develop KPI dashboards and executive reporting solutions for business and leadership teams.
• Implement data modeling, data transformation, and data quality controls to ensure accurate reporting.
• Troubleshoot analytics issues, optimize dashboard performance, and provide production support.
• Participate in Agile development activities including sprint planning, development, testing, deployment, and support

Key Skills

Education

Bachelor's degree