Description

You will bridge the gap between business requirements and technical Salesforce implementation.

This role is hybrid.

Responsibilities

• Conduct discovery meetings with stakeholders to identify business needs and project requirements.
• Translate requirements into detailed Business Requirement Documents (BRDs) and user stories.
• Lead User Acceptance Testing (UAT) processes and create comprehensive test plans.
• Facilitate collaboration between stakeholders, developers, and project teams.
• Provide post-implementation support during the go-live phase.

Required Skills

• 5-6 years of experience as a Business Analyst with a focus on Salesforce CRM.
• Hands-on experience with Lead-to-Opportunity management processes.
• Proficiency in Salesforce managed packages, reporting, and analytics.
• Experience using SQL and Snowflake for data analysis.
• Proficiency with Jira for project management and requirement tracking.
• Ability to communicate technical requirements to non-technical stakeholders.
• Experience managing data integration processes.

Preferred Skills

• Any Graduate degree.

Key Skills

Education

Any Graduate