Description
Own and define the global Salesforce CRM and Sales & Marketing technology strategy across North America, EMEA, and India.
You will drive enterprise CRM innovation, supporting sales enablement, marketing automation, client engagement, and distribution optimization. Lead the vision and roadmap for Salesforce CRM and related marketing technologies in an enterprise setting. Implement best-in-class Salesforce CRM capabilities across sales operations, distribution management, and client service. Guide product development teams using Agile methodologies, including PI planning and backlog prioritization. Lead and mentor cross-regional technology teams across North America, EMEA, and India.
Responsibilities
- Define global CRM and Sales & Marketing technology strategy.
- Drive enterprise CRM innovation for sales, marketing, and distribution.
- Lead the vision and roadmap for Salesforce CRM ecosystems.
- Guide product development using Agile methodologies and PI planning.
- Mentor and lead cross-regional technology teams.
Required Skills
- 10+ years of experience in enterprise technology leadership or CRM platform development.
- 5–10 years of hands-on experience with the Salesforce CRM ecosystem and SaaS platforms.
- Proven experience building and leading global technology teams across multiple regions.
- Strong experience delivering Salesforce solutions within financial services, asset management, wealth management, or insurance environments.
- Experience defining and executing enterprise technology strategy aligned with business priorities.
- Strong understanding of Salesforce capabilities, CRM architecture, AI/ML integration, and SaaS platforms.
- Experience working within Agile product development environments, including PI planning and backlog management.
- Exceptional executive communication skills to influence senior stakeholders.
Preferred Skills
- Bachelor's degree in Computer Science, Engineering, or related field.
- 2+ years tenure in previous senior leadership roles.