Description

You will design and implement end-to-end customer data architectures, covering ingestion, identity resolution, modeling, and governance. You will integrate Salesforce Data Cloud with enterprise platforms like SAP, data lakes, and warehouses to unify and activate customer data across channels. You will translate business requirements into technical strategies, enabling real-time analytics, AI, and Agentforce use cases. You will establish data governance, privacy, and security best practices while collaborating with stakeholders to deliver enterprise solutions.

This role is hybrid.

Responsibilities

• Design customer data architectures for ingestion, identity resolution, and modeling.
• Integrate Data Cloud with SAP, CRM systems, and data warehouses.
• Develop scalable solutions for data unification and activation.
• Enable real-time analytics, AI/ML, and Agentforce use cases.
• Establish governance, privacy, and security frameworks.

Required Skills

• 8+ years IT experience with 5+ in architecture or technical leadership.
• 2+ years hands-on experience with Salesforce Data Cloud.
• Salesforce Data Cloud Consultant certification.
• Strong expertise in ETL, SQL, data integration, and API architectures.
• Experience with Snowflake, Databricks, BigQuery, or similar data warehousing.
• Deep understanding of CDPs, identity resolution, and Customer 360.
• Knowledge of data privacy regulations and security best practices.

Preferred Skills

• Experience with Sales, Service, and Marketing Cloud.
• Exposure to AI/ML, GenAI, and real-time customer analytics.

Key Skills

Education

Bachelor's degree