Description

Key Responsibilities

• Design, develop, and implement Salesforce Data Cloud solutions based on business requirements.
• Configure data streams, data model objects (DMOs), data lake objects (DLOs), and identity resolution rules.
• Build and manage data ingestion pipelines from multiple source systems.
• Create calculated insights, segments, and activation targets.
• Integrate Salesforce Data Cloud with Sales Cloud, Service Cloud, Marketing Cloud, and external applications.
• Develop automation using Flow, Apex, APIs, and Platform Events where required.
• Optimize data quality, performance, governance, and security.
• Collaborate with solution architects and business analysts to translate requirements into technical solutions.
• Troubleshoot production issues and provide ongoing support.
• Maintain technical documentation and follow Salesforce best practices.

Required Skills

• Strong hands-on experience with Salesforce Data Cloud.
• Knowledge of Data Streams, Data Lake Objects (DLOs), Data Model Objects (DMOs), Identity Resolution, Calculated Insights, Segments, and Activations.
• Experience integrating Salesforce Data Cloud with CRM and external systems.
• Understanding of SQL and data modeling concepts.
• Experience with Salesforce Platform (Flows, Apex, APIs, Lightning).
• Familiarity with REST/SOAP APIs and ETL tools.
• Strong analytical, problem-solving, and communication skills.
• Experience working in Agile/Scrum environments.

Preferred Qualifications

• Salesforce Data Cloud Consultant or related Salesforce certifications.
• Experience with Marketing Cloud, Sales Cloud, Service Cloud, or Customer 360.
• Knowledge of cloud platforms such as AWS, Azure, or Google Cloud.
• Experience with data warehousing and customer data platforms (CDPs)

Key Skills

Education

Bachelor's degree