Description

Manage Salesforce and AWS system operations, configuration, and customer support for third-party sellers. This role is on-site.

Responsibilities

• Manage day-to-day maintenance and configuration of Salesforce and AWS systems.
• Provide technical support and resolve issues for third-party sellers.
• Document root cause analysis findings and implement recommended solutions.
• Develop requirements and specifications to meet business objectives.
• Ensure compliance with security protocols and optimize system performance.

Required Skills

• 5+ years of experience in Salesforce Development.
• 5+ years of experience in Salesforce Administration.
• Strong knowledge of Amazon Web Services (AWS).
• Experience with system maintenance and application configuration.
• Ability to perform root cause analysis and technical documentation.
• Customer support experience in a technical environment.

Preferred Skills

• Experience with marketplace operations and third-party seller systems.
• Understanding of global business operations and scalability planning.

Key Skills

Education

Any Graduate