Design, develop, and integrate applications on Service and Experience Clouds to support agency-specific services.
Responsibilities
- Design, develop, document, test, and debug new and existing applications.
- Convert business requirements into sustainable solutions using the Salesforce platform and marketplace tools.
- Lead application development by providing guidance and best practices to the team.
- Perform defect corrections through detailed analysis, design, and code updates.
- Collaborate with architects, analysts, and stakeholders to translate technical design options into clear business impacts.
Required Skills
- 5+ years of real-world development experience.
- Expertise in Apex, Lightning Web Components, Aura, and Flows.
- Strong knowledge of Service Cloud and Experience Cloud.
- Proficiency with Triggers, Visualforce, SOQL/SOSL, and Batch/Scheduled Apex.
- Experience with APIs, including SOAP and REST integration.
- Deep understanding of Salesforce security including Profiles, Roles, Permission Sets, Sharing Rules, OWD, and Custom Managed Apex Sharing.
- Hands-on experience with Salesforce Data Loader and data migration tools.
- Technical proficiency in XML, HTML, and CSS.
- Experience managing application performance and understanding governance limits.
- Practical experience with Git and Jira in an Agile environment.
- Bachelor's degree in Computer Science.