Description

• Provides vision and strategic oversight during product evaluation, solution prototyping, and proof of concept activities.

• Develops e

•

• nterprise strategy for application design, approves SDLC processes, evaluates application quality and advises IT leadership on risk.

• Architect/design, implement and maintain scalable and performant solutions on the Salesforce platform including integration with other data sources, ensuring alignment with business requirements and Salesforce best practices.

• Align enterprise-wide architecture strategies and initiatives with Salesforce platform capabilities, acting as a bridge between business and technology stakeholders

• Proven experience in solution and technical design/implementation using Salesforce Health Cloud, Sales Cloud, and Service Cloud within the healthcare payer ecosystem

• Strong understanding of the Salesforce data model, security architecture, sharing & visibility, Apex programming, LWC/Aura and automation capabilities (e.g., Flows, Triggers, etc)

• In-depth knowledge of Salesforce best practices, support mechanisms, salesforce operational procedures, and platform limitations

• Hands-on experience with real-time and batch integration patterns, including tools such as Informatica PowerCenter, Informatica Intelligent Cloud Services (IICS), and Snowflake.

• Salesforce certifications, such as Application Architect, System Architect, and/or Platform Developer II

• Familiarity with HIPAA/Salesforce Shield, FedRAMP/Salesforce Government Cloud, BPO (Business Processing Outsourcing) services/OSP Model licensing is a plus

Key Skills

Education

Bachelor's degree