Description

Develop and maintain solutions within the Salesforce Service Cloud environment, focusing on Genesys Cloud and CTI integrations to meet business requirements.

Responsibilities

• Develop and maintain solutions within the Salesforce Service Cloud environment.
• Implement and manage Genesys Cloud and CTI integrations.
• Configure Salesforce.com functionality to meet business requirements.

Required Skills

• 5+ years of professional development experience.
• Hands-on expertise with Salesforce Service Cloud.
• Proven experience with Genesys Cloud.
• Experience managing CTI integrations.
• Proficiency with the Salesforce.com platform.
• Bachelor's degree or equivalent graduate-level education.

Key Skills

Education

ANY GRADUATE