Description

Responsibilities:

Collaborate with client stakeholders to define requirements, deliverables, and set and manage

expectations

Translate business requirements into well-architected solutions that best leverage the

Salesforce platform

Lead technical design sessions; architect and document technical solutions aligned with client

business objectives; identify gaps between client's current and desired end states

Provide oversight and governance of Salesforce projects

Follow and help define coding standards. Lead code reviews during projects to ensure quality

and appropriate design patterns are followed

Manage the technical delivery of custom development, integrations, and data migration

elements of a Salesforce implementation

Maintain a target billable utilization aligned to the role

Ability to understand a project and deep dive to debug issues

From time-to-time, the TA may be expected to partake in other pre-sales activities such as

discovery and technical deep-dive sessions, Proof-Of-Concept (POC) development with

prospects

Liaise with Salesforce product teams to support client implementations

Travels to client sites for projects, estimated 50-75%

Requirements:

Degree or equivalent proven experience required. Experience will be evaluated based on the

core proficiencies for the role (e.g. extracurricular leadership roles, military experience,

volunteer roles, work experience, etc.)

9-14 years CRM experience with a minimum of 6 years on the Salesforce platform

Expert level understanding of End-to-End Field Service Implementation

Good understanding of the Salesforce product suite, including Sales, Service, Marketing, and

Community Clouds

Understanding of systems architecture and ability to design scalable performance-driven

solutions

Understanding of key design patterns and large data volume limitations and best practices

Understanding of data sharing and visibility considerations and how these play into platform

architecture

Familiarity with platform authentication patterns (SAML, SSO, OAuth)

Knowledge of data integration tools and experience integrating Salesforce with different

business systems (ETL, CPQ, marketing automation, reporting, etc.)

Strong understanding of environment management, release management, code versioning best

practices, and deployment methodologies

Experience with platform security capabilities (TLS, SSL)

Expert level experience defining the system architecture landscape, identifying gaps between

current and desired end-states, and delivering a comprehensive solution that will enable

achievement of the desired business outcomes

Strong background in design/development of large web-based systems, or complete software

product lifecycle exposure

Active Salesforce certifications or ability to achieve relevant certifications upon hire

Key Skills

Education

Bachelor's degree