Description

This role supports Salesforce training and implementation projects.

Responsibilities

• Develop and deliver Salesforce Field Service training programs.
• Create instructional designs using Agile methods.
• Implement eLearning and AI assistants for user support.
• Standardize job aids and modernize resource sites.
• Increase user adoption and satisfaction through effective change management.

Required Skills

• 5+ years of experience in Salesforce Integration & Training.
• Proficiency in Instructional Design and Agile Project Management.
• Experience with Salesforce Field Service and training creation for classroom and remote settings.
• Proficiency with PowerBI.
• Proficiency with Articulate 360.
• Proficiency with Adobe Premiere Pro.

Preferred Skills

• Prosci Certified Change Practitioner.
• Experience developing and managing AI assistants.

Key Skills

Education

Any Graduate