Description

You will lead the design and delivery of enterprise-standard Salesforce solutions, specifically focusing on Field Service Lightning environments.

Responsibilities

• Architect and design technical solutions for large-scale customers, managing the full lifecycle from requirement gathering to deployment.
• Create and present actionable Business Requirement Documents (BRD) and Functional Solution Designs (FSD) that align business needs with Salesforce capabilities.
• Lead functional and technical workshops to drive architectural vision and establish program roadmaps.
• Serve as a trusted advisor to Enterprise Architects and business stakeholders, managing expectations and negotiating solutions to complex problems.
• Proactively identify and manage technical risk areas within the solution architecture.

Required Skills

• 15+ years of experience in developing technology solutions.
• Extensive experience working in field service environments with Field Service Lightning (FSL).
• Proficiency in Salesforce Admin, Developer, Sales Cloud, and Service Cloud.
• Expertise in Application Architect patterns and Data Modeling.
• Advanced knowledge of Apex Design Patterns and Lightning Web Components (LWC).
• Experience with User Journey preparation and User Story reviews.
• Proven ability to design complex UX/UI, real-time and batch integrations, and custom automation.
• Ability to lead technical briefings and manage implementation teams.

Preferred Skills

• Any Graduate

Key Skills

Education

Any Graduate