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Salesforce Functional Analyst

Epsilon Solutions

 

Toronto, ON, Canada

Posted On: 4 days ago
Experience: 3+ years
Availability: Onsite
Openings: 1
Category: Salesforce Functional Analyst
Tenure: Contract - Corp-to-Corp
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Description

Define and deliver scalable Salesforce solutions for financial services, bridging business needs with technical implementation.

This role is on-site.

Responsibilities

  • Collaborate with stakeholders to map as-is and future-state processes, identifying pain points and objectives.
  • Conduct workshops and requirement-gathering sessions with Product Owners, architects, and tech leads.
  • Propose Salesforce out-of-the-box solutions or custom alternatives, validating gaps with UX and technical teams.
  • Create functional artifacts including refined Epics, user stories, and Confluence documentation for development.
  • Support QA with functional scenarios, review test cases, and assist in defect triage.

Required Skills

  • 5+ years as a Functional Lead in Salesforce.
  • 3+ years in the financial industry or banking domain.
  • Deep understanding of banking workflows, customer/product lifecycle, and financial compliance.
  • Experience with Salesforce Financial Services Cloud and integrations with core banking systems and data lakes.
  • Proven track record delivering enterprise-scale solutions in highly regulated environments.
  • Familiarity with Agile delivery, Jira, Confluence, and DevOps pipelines.

Preferred Skills

  • Bachelor’s degree in Engineering or related field.
  • Ability to lead design authority reviews and engage effectively with executives.

Education

Bachelor's degree

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