• Participate in sessions with Salesforce.com customers and other team members to understand Business Requirements and Business Processes.
• Document and analyze required information and data
• Prepare requirements, specifications, business processes and recommendations
• Elicit Functional Requirements through various communication channels
• Creation and delivery of requirements, planning documentation, features and functional specifications, business process flow design, and recommendations on scope
• Configure and customize Salesforce.com Sales and Service applications.
• Initiate, drive and deliver effective experiences in partnership with distributed cross-functional teams to ensure all aspects of the architectural vision are communicated, supported and delivered to the highest standards.
• Excellent understanding of Salesforce best practices.
• Exhibit creativity and resourcefulness at problem-solving while collaborating and working effectively.
• Perform research and implement best practices into problem avoidance and continuous improvement.
• Deep functional or technical expertise in applications on the Salesforce platform Sales Cloud, Service Cloud,knowledge on other clouds is an added advantage
• Strong understanding of Salesforce capabilities and their applicability to solving complex business problems.
• Solid understanding of SDLC processes and experience working on Agile projects with distributed teams.
• Experienced in establishing best development practices and someone who always strives for continuous improvement.
• Proven track record of designing, developing and implementing enterprise level salesforce solutions.
• Continuous and persistent learner, Good communicator
• Potential or experience in people coordination skills.
• Good project methodology or experience in previous projects
• Good communication skills
SELECTION PROCESS:
Any Graduate