Description

We are seeking an experienced Salesforce Functional Consultant with strong expertise in Consumer Goods Cloud (CG Cloud) to drive end-to-end functional delivery across retail execution and field sales processes. The ideal candidate will bring deep domain knowledge in the CPG (Consumer Packaged Goods) industry and hands-on experience in translating business needs into scalable Salesforce solutions.

Your Role

• Lead functional delivery for Salesforce solutions with a focus on Consumer Goods Cloud capabilities
• Collaborate with business stakeholders to gather requirements, conduct discovery sessions, and lead workshops
• Translate business requirements into functional designs, user stories, and Salesforce configurations
• Configure and implement core CG Cloud features including:Visit Plans,Action Plans,Task Templates,Surveys & Assessment Tasks
• Drive Agile processes, including backlog management, sprint planning, and user story refinement
• Support retail execution processes such as route-to-market, perfect store, merchandising, KPI tracking, and compliance
• Document business processes, functional specifications, and end-to-end use cases
• Collaborate closely with technical teams to ensure solution feasibility and architectural alignment
• Support UAT, regression testing, and release readiness activities
• Provide functional guidance and ensure high-quality solution delivery

Your Skills and Experience

• 6+ years of Salesforce functional consulting or delivery experience
• 2+ years of hands-on experience with Consumer Goods Cloud
• Strong understanding of CPG retail execution processes (route-to-market, merchandising, KPI scoring, compliance)
• Hands-on configuration experience within Salesforce CG Cloud capabilities
• Solid experience in Agile methodologies, including user story creation and backlog management
• Proven ability to lead stakeholder workshops and discovery sessions
• Strong analytical skills with the ability to convert business needs into functional solutions
• Familiarity with Salesforce data model, especially around retail execution and field sales

Preferred Qualifications

• Salesforce certifications such as:
  • Salesforce Administrator
  • Sales Cloud / Service Cloud
  • Industry Cloud (Consumer Goods Cloud preferred)
• Experience working in CPG or retail domain projects
• Exposure to end-to-end Salesforce implementation lifecycle

Skills:

Salesforce

Key Skills

Education

Any Graduate