Description

Key Responsibilities

·         Lead PI Planning, aligning objectives, priorities, dependencies, and delivery commitments.

·         Partner with Product Owners and business stakeholders to define roadmaps, PI objectives, and feature priorities.

·         Develop process maps, data flows, business rules, and target-state business processes.

·         Facilitate requirements workshops, feature definition sessions, and stakeholder reviews.

·         Define and manage epics, features, user stories, and acceptance criteria.

·         Coordinate functional design activities and project schedules across business and technology teams.

·         Collaborate with architects, developers, QA, and business teams to ensure successful solution delivery.

·         Identify risks, dependencies, and issues, and drive mitigation plans.

·         Support testing, UAT, and release readiness to ensure solutions meet business requirements.

·         Communicate project status, scope changes, decisions, and delivery outcomes to stakeholders.

Required Qualifications

·       Bachelor’s degree in Computer Science, Information Systems, Engineering, Business, or a related field.

·       8+ years of experience leading technology solution delivery, business transformation, or enterprise application implementations.

·       Strong understanding of Software Development Lifecycle (SDLC), Agile delivery methodologies, and enterprise systems.

·       Proven experience with Agile, Scrum, SAFe, PI Planning, backlog management, RAID management, governance, and risk mitigation.

·       Experience supporting DevOps practices, including CI/CD pipelines, test automation, release management, and production deployments.

·       Ability to lead cross-functional teams and manage complex initiatives across business and technology organizations.

·       Strong analytical, problem-solving, communication, and stakeholder management skills.

·       Experience with Azure DevOps, Jira, Confluence, Visio, Microsoft Project, or similar delivery and collaboration tools.

·       Experience with Salesforce platform delivery, including Sales Cloud, Service Cloud, and enterprise integrations.

·       PMP, SAFe Agilist, Scrum Master, PRINCE2, or equivalent certification preferred.

Certificates 

• Salesforce Certified Platform Developer I- Salesforce

• Salesforce Certified Service Cloud Consultant - Salesforce

• Salesforce Certified Sales Cloud Consultant - Salesforce

• Salesforce Certified Administrator - Salesforce

Key Skills

Education

Bachelor's degree