Description

You will design and deliver complex Salesforce integration solutions, bridging business requirements with technical implementation.

This role is hybrid.

Responsibilities

• Conduct stakeholder workshops to elicit, analyze, and document business requirements, transforming them into user stories and technical specifications.
• Configure Salesforce functionality including workflows, validation rules, security models, and Flows, while supporting developers with Apex, Visualforce, and Lightning components.
• Analyze current state processes to identify inefficiencies and design future state solutions using process mapping tools.
• Lead User Acceptance Testing (UAT), create test scripts, and coordinate deployment across Salesforce sandboxes.
• Perform complex data analysis, build reports and dashboards, and maintain data integrity using SQL and data loader tools.

Required Skills

• 7+ years of experience working on complex technical projects.
• 2+ years in a leadership role as a System Integration Engineer.
• 2+ years of Salesforce architecture and solution design experience.
• 2+ years of experience using Salesforce Service Cloud and CRM.
• Proficiency in Sales/Service Cloud, Lightning Experience, and declarative automation tools (Flows).
• Strong understanding of Salesforce object modeling, APIs, and data integration patterns.
• Experience with Agile/Scrum methodologies and project management lifecycles.
• Proficiency in process mapping software (Visio/Lucidchart) and SQL.

Preferred Skills

• Bachelor’s degree in computer science, Information Systems, or a related field.
• Salesforce Certified Business Analyst and/or Administrator certifications.
• 2+ years of experience with CPQ, Pardot, or specialized Salesforce modules.

Key Skills

Education

Bachelor's degree