Description

Key Responsibilities

• Lead end-to-end Salesforce design & development (Apex, LWC, APIs)

• Implement Financial Services Cloud (FSC) - customer 360, onboarding, KYC, lending workflows

• Build unified customer data platform using Salesforce Data 360 (Data Cloud)

• Develop AI-powered solutions using Agentforce (Agent Builder, Prompt Builder, Einstein AI)

• Configure Omni-Channel routing & messaging (chat, voice, digital)

• Design scalable integrations & architecture across enterprise systems

• Lead code reviews, and delivery execution

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Mandatory Skills

• Strong hands-on: Apex, LWC, Lightning, Integrations (REST/SOAP)

• Financial Services Cloud (FSC) - Mandatory

• Banking domain experience (Retail / Lending / Customer onboarding / KYC)

• Salesforce Data 360 / Data Cloud

• Agentforce (AI, Prompt Builder, Agent Builder, Einstein AI)

• Omni-Channel (routing, messaging, queues, agent capacity)

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Preferred Skills

• MuleSoft / integration experience

• CI/CD tools (Autorabit, Copado, Gearset, Jenkins)

• Salesforce security & compliance

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Certifications (Preferred)

• Salesforce Platform Developer I/II

• FSC Accredited Professional

• Data Cloud / AI certifications

Key Skills

Education

Bachelor's degree