Key Responsibilities
Lead end-to-end Salesforce solution design and development using Apex, LWC, and APIs
Implement Financial Services Cloud (FSC) for Customer 360, onboarding, KYC, and lending workflows
Build unified customer data solutions with Salesforce Data Cloud (Data 360)
Develop AI-powered experiences using Agentforce, Prompt Builder, Agent Builder, and Einstein AI
Configure Omni-Channel routing, messaging, chat, voice, and digital engagement
Design scalable enterprise integrations and solution architecture
Lead code reviews, mentor developers, and drive successful project delivery
Mandatory Skills
Salesforce Apex, LWC, Lightning, REST/SOAP Integrations
Financial Services Cloud (FSC) – Mandatory
Banking domain expertise (Retail Banking, Lending, Customer Onboarding, KYC)
Salesforce Data Cloud (Data 360)
Agentforce (AI, Prompt Builder, Agent Builder, Einstein AI)
Omni-Channel (Routing, Messaging, Queues, Agent Capacity)
Preferred Skills
MuleSoft or enterprise integration experience
CI/CD tools: AutoRabit, Copado, Gearset, Jenkins
Salesforce Security & Compliance
Preferred Certifications
Salesforce Platform Developer I/II
FSC Accredited Professional
Salesforce Data Cloud and AI Certifications
Bachelor's degree