Description

Lead the design and delivery of technical solutions within the Salesforce Marketing Cloud ecosystem.

Responsibilities

• Translate business requirements from internal stakeholders into technical specifications.
• Design, configure, test, and deploy documented solutions in Salesforce Marketing Cloud.
• Support, maintain, and enhance existing implementations and integration points.
• Monitor system errors, manage user access, and act as a liaison between IT and vendor support.
• Provide product demonstrations and training to enable end-user self-service.

Required Skills

• 10+ years of professional experience.
• Expertise in Salesforce Marketing Cloud modules: Email Studio, Automation Studio, Journey Builder, MobileConnect, MobilePush, Ad Studio, and Audience Studio.
• Proficiency with AMPscript, HTML, XML, JavaScript, GTM, and CSS.
• Understanding of REST/SOAP API integrations and SDKs.
• Knowledge of RDBMS and SQL.
• Experience designing data flows and managing data architecture/schema.
• Experience leading customer-facing discussions and strategic technical planning.
• Bachelor’s Degree.

Preferred Skills

• Salesforce Marketing Cloud Email Specialist, Consultant, or Developer certifications.
• Experience with MC Connector, Audience Studio (DMP), or GA360 integration.
• Certifications in Adobe, Marketo, or Oracle marketing platforms.

Key Skills

Education

Bachelor’s Degree