Description

You will manage Salesforce Marketing Cloud operations and production support on a part-time basis of 15 hours per week.

Responsibilities

• Manage production support and troubleshoot issues within Salesforce Marketing Cloud.
• Maintain integrations between Salesforce Marketing Cloud and Service Cloud.
• Facilitate training sessions and develop supporting training materials.
• Coordinate with business and production owners to manage priorities and workloads.

Required Skills

• 5+ years of experience with Salesforce Marketing Cloud.
• Deep functional knowledge of Salesforce Marketing Cloud features.
• Proven experience managing Service Cloud integrations.
• Experience in production support and technical troubleshooting.
• Ability to create and publish training documentation.
• Strong written and verbal communication skills.
• Any graduate degree.

Key Skills

Education

ANY GRADUATE