Description

You will act as the primary client-facing consultant for Salesforce Marketing Cloud Engagement projects.

Responsibilities

• Lead discovery sessions to define business and technical requirements.
• Translate business needs into scalable Marketing Cloud solutions, including customer journeys, data extensions, and automation.
• Configure Email Studio, Mobile Studio, Advertising Studio, Journey Builder, and Automation Studio.
• Create solution documentation, business requirements documents (BRDs), and technical specifications.
• Provide strategic guidance on data modeling, segmentation, and personalization.

Required Skills

• 4–6 years of experience in a client-facing consulting or agency role.
• 3+ years of hands-on experience with Salesforce Marketing Cloud Engagement.
• Experience with Marketing Cloud Connect with Salesforce CRM.
• Proficiency in Data Designer, Contact Builder, and Data Cloud.
• Strong documentation skills for producing configuration workbooks and solution designs.
• Ability to manage multiple projects and priorities simultaneously.
• Salesforce Marketing Cloud Email Specialist or Consultant certification.

Preferred Skills

• Proficiency with AMPscript, SQL, and Server-Side JavaScript.
• Experience working with Marketing Cloud REST and SOAP APIs.
• Experience with Salesforce Data Cloud, including identity resolution and segment activation.
• Knowledge of Salesforce CRM, specifically Sales Cloud or Service Cloud.

Key Skills

Education

Any Gradute