Description

You will design, configure, and support SaaS solutions focused on Salesforce Communications Cloud Order Management.

This role is remote.

Responsibilities

• Manage order handling and lifecycle management processes.
• Implement order decomposition relationships and fulfillment requests.
• Develop orchestration plans, items, and technical attributes.
• Model technical products according to specifications.
• Support complete Salesforce/Vlocity OM functionalities through configuration and development.

Required Skills

• 3+ years of experience designing, configuring, testing, and supporting SaaS solutions focused on OM Communications Cloud.
• Hands-on experience with Salesforce Communications Cloud using Order Management.
• Proven implementation experience with Salesforce, Vlocity OM, or CPQ products.
• Current Salesforce certification.
• Vlocity OM certification or Salesforce OM certification.
• Deep understanding of order lifecycle, decomposition, and orchestration.
• Any graduate degree.

Preferred Skills

• Experience with BSS/OSS implementations in the Telecommunications industry, such as Siebel, Amdocs, or Pegasystems.
• Spanish language proficiency or experience working with LATAM companies.

Key Skills

Education

ANY GRADUATE