Description

You will manage system administration, security, configuration, and release support for Salesforce environments.

This role is hybrid.

Responsibilities

• Provide daily Salesforce administration, including user provisioning, profiles, permissions, roles, and security configuration.
• Implement small to medium enhancements such as page layouts, flows, process automation, object and field configuration, and minor data model changes.
• Monitor and maintain data quality through duplicate prevention, cleanup, validation, and management.
• Support Public Sector Solutions, Experience Cloud, Service Cloud, and Sales Cloud environments.
• Assist with release management, sandbox preparation, testing coordination, and deployments while ensuring compliance with security and governance requirements.

Required Skills

• Minimum 3 years of professional Salesforce Administration experience.
• Salesforce Certified Administrator and Salesforce Certified Advanced Administrator certifications are required.
• Strong hands-on experience with user management, profiles, roles, permissions, and security.
• Proficiency in configuring objects, fields, page layouts, flows, and process automation.
• Experience with data management, reports, and dashboards.
• Good understanding of Agile methodologies and strong analytical troubleshooting skills.
• Ability to work independently and collaborate with agencies, vendors, and internal teams.

Preferred Skills

• Experience with Public Sector Solutions, Experience Cloud, Service Cloud, and Sales Cloud.
• Experience supporting multiple Salesforce orgs.
• Public sector Salesforce experience.

Key Skills

Education

Any Graduate