Description

Own the technical product vision, roadmap, and execution for complex Salesforce product lines.

This role is on-site.

Responsibilities

• Develop technical product strategy and roadmap by analyzing customer needs, market trends, and competitive landscape.
• Define detailed software requirements, user stories, and acceptance criteria while collaborating with architecture, UX, and engineering teams.
• Identify and shape AI-enabled opportunities to improve human channel experiences, including guided workflows, decision support, and proactive recommendations.
• Use AI tools to accelerate product management activities such as research synthesis, backlog analysis, and quality reviews.
• Participate in sprint planning, feature refinement, and dependency management to ensure technical viability and business alignment.

Required Skills

• 8+ years of experience in product management, with a focus on highly technical software products.
• Deep technical knowledge of Salesforce ecosystems and complex product architectures.
• Experience applying AI or generative AI tools to improve productivity, product analysis, and requirement clarity.
• Ability to write user stories, features, or epics and set direction for multiple teams or product lines.
• Strong collaboration skills with cross-functional stakeholders including business, architecture, and engineering.

Preferred Skills

• Bachelor's degree in Computer Science or Engineering.
• Experience managing complex or high-priority technical products with strategic influence.

Key Skills

Education

Bachelor's degree