Lead complex Salesforce implementations, integrations, and customizations from inception to completion.
Responsibilities
- Lead and manage Salesforce Field Service Lightning (FSL) and Service Cloud projects.
- Coordinate cross-functional teams and manage stakeholder expectations for seamless execution.
- Design and manage project plans using Agile or Waterfall methodologies.
- Oversee Salesforce customizations and integrations to ensure alignment with business needs.
- Collaborate with development teams to solve complex business problems through Salesforce solutions.
Required Skills
- 8+ years of experience in Salesforce project management.
- Expertise in Field Service Lightning (FSL) and Service Cloud.
- Proven track record with Salesforce implementations, integrations, and customizations.
- Proficiency with Agile and Waterfall methodologies.
- Hands-on experience using Jira and Confluence.
- Strong stakeholder management and leadership skills.
- Experience managing large, cross-functional teams.
- Bachelor's Degree.