Description

You will lead the planning, execution, and delivery of complex Salesforce projects across multiple business units.

Responsibilities

• Lead the end-to-end project lifecycle for Salesforce implementations and enhancements from initiation through deployment.
• Develop project plans, timelines, resource allocations, risk mitigation strategies, and communication plans.
• Partner with Product Owners, Business Analysts, Architects, Developers, and QA teams to define objectives and deliverables.
• Facilitate Agile ceremonies such as sprint planning, retrospectives, and stand-ups.
• Manage vendor relationships, SOWs, and third-party partners involved in delivery.
• Track progress and communicate status to executives using Jira, Smartsheet, or Microsoft Project.
• Identify and manage project risks, issues, and dependencies.
• Champion change management and user training strategies to drive solution adoption.

Required Skills

• 10+ years of IT project management experience.
• 4+ years leading Salesforce platform projects including Sales Cloud, Service Cloud, Marketing Cloud, Commerce, and Experience Cloud.
• Strong understanding of SDLC and Agile frameworks including Scrum and SAFe.
• Experience leading cross-functional teams across IT, business, and vendor partners.
• Proficiency with Jira, Confluence, MS Project, or Smartsheet.
• Bachelor's degree in information systems, Business, or a related field.
• Demonstrated ability to manage multiple concurrent projects and competing priorities.

Preferred Skills

• PMP or equivalent certification.
• Salesforce Administrator or Consultant certification.

Key Skills

Education

Bachelor's degree