Description

What's the Job?

• Lead Agile delivery initiatives using Scrum and SAFe methodologies for Salesforce and AI-enabled projects.
• Manage end-to-end Salesforce transformation and AI-powered programs from strategy to deployment and support.
• Coordinate cross-functional teams including Product, Engineering, Data Science, and Business stakeholders to ensure seamless project execution.
• Develop executive dashboards and KPIs leveraging Salesforce Analytics, Tableau, Power BI, and AI insights to monitor program health and predict risks.
• Collaborate with Salesforce COEs, Enterprise Architecture, and AI governance teams to implement Salesforce AI capabilities and integrations.

What's Needed?

• Deep expertise in Agile delivery frameworks such as Scrum and SAFe, with Scrum Master and SAFe certifications preferred.
• Proven success managing complex Salesforce and AI programs, including CRM modernization and automation initiatives.
• Strong experience with data-driven reporting tools like Tableau, Power BI, and Salesforce Analytics.
• Solid understanding of Salesforce platform architecture, including Sales Cloud, Service Cloud, Experience Cloud, and Data Cloud.
• Hands-on experience with enterprise tools such as Jira, Azure DevOps, and Salesforce DevOps tools, along with AI platforms like Azure OpenAI or AWS Bedrock

Key Skills

Education

Any Graduate