Description

Lead Agile delivery for Salesforce and AI-enabled projects, managing end-to-end transformation from strategy to deployment.

This role is on-site.

Responsibilities

• Drive Agile initiatives using Scrum and SAFe methodologies for Salesforce and AI programs.
• Manage complex CRM modernization, automation, and AI-powered projects across the full lifecycle.
• Coordinate cross-functional teams including Product, Engineering, Data Science, and Business stakeholders.
• Develop executive dashboards and KPIs using Salesforce Analytics, Tableau, Power BI, and AI insights.
• Collaborate with Salesforce COEs and Enterprise Architecture to implement AI capabilities and integrations.

Required Skills

• 10+ years of experience in project management, specifically with Salesforce and AI initiatives.
• Deep expertise in Agile frameworks (Scrum, SAFe); certifications preferred.
• Strong understanding of Salesforce architecture: Sales Cloud, Service Cloud, Experience Cloud, and Data Cloud.
• Proficiency in data reporting tools: Tableau, Power BI, and Salesforce Analytics.
• Hands-on experience with Jira, Azure DevOps, and Salesforce DevOps tools.
• Familiarity with AI platforms such as Azure OpenAI or AWS Bedrock.

Preferred Skills

• Scrum Master or SAFe certifications.
• Experience with AI governance and enterprise architecture collaboration.

Key Skills

Education

Any Graduate