Description

You will act as a hybrid tester and analyst to ensure the quality and usability of Salesforce-based business applications.

Responsibilities

• Perform manual QA testing for Sales Cloud, Service Cloud, and Experience Cloud applications.
• Develop and execute test plans, test cases, and results documentation.
• Collaborate with developers and business users to gather requirements and clarify user stories.
• Write and execute SQL queries for data validation and analysis.
• Participate in Agile ceremonies including daily stand-ups, sprint planning, and reviews.
• Document test artifacts and maintain traceability to business requirements.

Required Skills

• 5+ years of experience in software quality assurance.
• Hands-on experience with Salesforce Sales Cloud, Service Cloud, and Experience Cloud.
• Strong background in manual testing of enterprise applications.
• Proficiency in SQL and relational databases.
• Solid understanding of Agile/Scrum methodologies.
• Experience in requirements gathering, workshop facilitation, and data analysis.
• Bachelor's degree in Computer Science or equivalent experience.

Preferred Skills

• Exposure to automated testing tools such as Selenium, Provar, or Copado.
• Prior experience in Salesforce QA/BA hybrid roles.
• Ability to mentor junior team members.

Key Skills

Education

Bachelor's degree