Description

Lead a team of Quality Engineers responsible for the end-to-end quality of the CRM platform while modernizing existing QA practices.

Responsibilities

• Develop and execute test strategies and plans across component, backend, integration, and end-to-end levels.
• Maximize automation for all functional and non-functional testing deliverables within the portfolio.
• Design and maintain automation frameworks to ensure comprehensive testing processes.
• Oversee test execution progress, communicating daily metrics and weekly dashboards to stakeholders.
• Provide direction, coaching, and expertise to build team capabilities in QE, Agile, and DevOps practices.

Required Skills

• 10+ years of experience in QA/QE for Technology with strong technical acumen.
• 5+ years in hands-on test automation or performance testing scripting.
• 5+ years of people management experience.
• Strong knowledge of CRM systems, specifically Salesforce.com Financial Services Cloud (FSC).
• Hands-on expertise with test automation frameworks including Robot Framework, Selenium, Playwright, and JMeter.
• Proficiency in scripting languages like Python or JavaScript, and experience with Java.
• Experience with tools such as Jira/Confluence, Jenkins, and SoapUI.
• Hands-on programming experience with SQL DB querying and ability to peer code-review.
• Experience implementing testing within a DevOps pipeline.

Key Skills

Education

Any Graduate