Description

Lead quality assurance strategy and execution for Salesforce Sales, Service, and Marketing Clouds, ensuring rigorous coverage across web and mobile platforms.

This role is on-site.

Responsibilities

• Define and own the end-to-end QA strategy, establishing quality gates and acceptance criteria in partnership with architects and delivery leads.
• Lead functional, integration, regression, and UAT testing for web and mobile platforms, with specific focus on Salesforce Mobile field-usage scenarios.
• Collaborate with Technical Architects and Developers early in the design phase to clarify testability, data setup, and automation opportunities.
• Provide QA oversight for third-party implementation partners, validating their test approaches and driving corrective actions for quality gaps.
• Validate data integrity across complex integration paths and provide "Go/No-Go" recommendations for deployments based on quality findings.

Required Skills

• Proven experience leading QA strategy and execution specifically within the Salesforce ecosystem.
• Hands-on manual testing proficiency in Sales Cloud, Service Cloud, and Marketing Cloud.
• Experience validating Salesforce Mobile solutions for distributed or field users.
• Prior experience in "Vendor-Led Delivery Models," providing oversight for external implementation partners.
• 5+ years of professional experience in quality assurance.

Preferred Skills

• Experience working in a regulated industry (e.g., CPG, Tobacco, Finance).
• Understanding of test automation approaches and how to integrate them into a manual testing foundation.

Key Skills

Education

Any Gradute