Location: Remote/Chennai (preferred)
Experience: 7-10 years (5+ years relevant)
Key Responsibilities:
Conduct testing on Salesforce Service Cloud (mandatory) and Sales Cloud (desirable).
Understand user stories and write, execute, and report on test cases.
Document test planning, execution, and reporting.
Utilize JIRA or similar tools for defect tracking.
Collaborate with developers and team leads, including overseas communication.
Perform smoke, functionality, and API/integration testing.
Qualifications:
Strong knowledge of Salesforce sub-modules, workflows, and live chat.
Familiarity with automation testing and script writing is a plus.
Flexibility to work evening hours as needed.
Any Graduate