Description

You will act as a key link between business needs and technical implementation within a Salesforce environment.

Responsibilities

• Document business requirements by working directly with stakeholders.
• Write User Stories and manage the product backlog using Jira.
• Plan and execute small to medium-sized projects while managing global stakeholders.
• Write UAT test scripts and manage the completion of business partner testing within schedule.
• Create operational reports and dashboards to drive data-informed recommendations.

Required Skills

• 7+ years of experience in a business or systems analyst role.
• 5-7 years supporting software development using Agile Scrum, Kanban, or Waterfall.
• Minimum 2 years of experience working with the Salesforce platform.
• Proficiency in Jira for requirement writing and backlog management.
• Experience creating dashboards and reports in Salesforce Service, Power BI, or Workbench.
• Strong analytical skills to identify trends and draw conclusions from data.
• Advanced proficiency in Microsoft Excel and Word.
• Bachelor's degree in Computer Science or a related field.

Preferred Skills

• Experience with Salesforce Marketing Cloud.

Key Skills

Education

Any Graduate