Description

You will lead the design, development, and implementation of solutions on the Salesforce Service Cloud platform.

Responsibilities

• Lead a team to design and implement scalable solutions on Service Cloud.
• Serve as technical lead for full lifecycle Service Cloud projects, from requirements to deployment.
• Develop custom solutions using Apex, Visualforce, and Lightning Web Components (LWC).
• Configure and manage core Service Cloud features, including Case Management, Email-to-Case, and Omni-Channel.
• Design and build integrations between Salesforce and external systems using REST/SOAP APIs.

Required Skills

• 7+ years of professional Salesforce development experience.
• Strong, hands-on expertise in Salesforce Service Cloud architecture and data model.
• Proficiency in Apex (classes, triggers, batch jobs, asynchronous Apex).
• Hands-on experience with Lightning Web Components (LWC).
• Experience with Email-to-Case and Omni-Channel setup.
• Experience with Salesforce DX, Git, and CI/CD deployment processes.
• Solid understanding of Salesforce best practices and governor limits.
• Experience with REST/SOAP APIs.

Key Skills

Education

Any Graduate