Description

Key Responsibilities:

• Partner with the Salesforce Product Manager to ensure that the Salesforce platform is fully aligned with business objectives by maximizing the platforms capabilities and architecting scalable solutions.
• Design and customize Salesforce solutions on Salesforce Government Cloud Plus, ensuring they align with industry best practices and meet the organization's objectives.
• Support CRMA and configure new analytics dashboards, manage and create data recipes as needed.
• Collaborate with developers to implement custom solutions when necessary, ensuring scalability and maintainability.
• Develop and maintain technical documentation, including system architecture, configurations, and customizations.
• Automate business processes using Salesforce automation tools such as Process Builder, Formulas, Flow, Assignment Rules, Validation Rules, Approval Processes, Email and Slack alerts.
• Build integrations between Salesforce and external applications using REST, SOAP APIs, oAuth, SSO.
• Partner with internal integration teams as needed when Salesforce needs to consume or push data to other internal platforms (i.e.; ERP)
• Migrate changes from development/testing environments to production and conduct required smoke testing as needed.
• Provide support to end-users, fostering a culture of self-sufficiency and user adoption.
• Adhere to defined coding standards, maintain code documentation and develop well-structured, maintainable/scalable and easy to understand code.
• Determine when Apex code is needed to meet a capability end goal, always striving to seek out low code/no code options when realistic.
• Perform data updates / migration using Data Loader as needed.
• Interface with the Salesforce data backup and recovery tool as needed.
• Stay current with new Salesforce technologies, platform enhancements, releases, industry trends, implement best practices and engaging in regular Salesforce release readiness activities.

Required Characteristics:

• Client is an extremely fast-paced defense manufacturing and technology startup that is rapidly scaling itself. Our culture is one of ambition, hard work, relentless pursuit of excellence, and deliberate disruption. This is not a “clock-in, clock-out”, 9-to-5 sort of job. We can only hire people who are “in it to win it”. The successful candidate will be one who demonstrates the follow core characteristics:
• Bias for Action - they ask for forgiveness, not permission, and hate the idea of waiting around to be told what to do
• Dive Deep - they sweat the details and roll up their sleeves to uncover the root causes for systemic issues
• Ownership - they care deeply not just about their systems, but for all the business outcomes that their systems supports as well, holding themselves accountable for everything it both does and fails to do
• Agility - they change directions easily and without regret, quickly adapting to shifting business priorities
• First Principles Thinking - they approach problems and develop solutions not based on what a vendor recommends or because it’s how they did things at their last job, but from a deep appreciation of what is best for the enterprise

Qualifications:

• 6 - 8 years of total IT experience with at least 5+ years of Salesforce platform development experience
• Bachelor’s degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience.
• Strong Salesforce customization and configuration experience, preferably in Sales Cloud. Experience in Government Cloud a preferred.
• Experience with CRMA tools and methodologies (CRM Analytics - formerly known as Tableau CRM, Einstein Analytics).
• Hands on experience with DocuSign CLM implementation, e-signature, creating/editing workflows and understanding the integration between the two systems.
• Hands on development experience using Salesforce configuration and customizations including Apex, Triggers, Scheduled and Batch classes, Process Builder, Formulas, Flow, Approval Processes, Validation and Assignment Rules etc.
• Development experience in UI technologies like Bootstrap, Lightening Design System (LDS), Lightening Components Development, jQuery, JavaScript, HTML/CSS
• Proven integration experience using integration techniques - REST, SOAP APIs, oAuth and SSO
• Experienced in Standard/Custom Object creation and relationships
• Excellent analytical and problem-solving skills with keen attention to detail.
• Knowledge of software development lifecycle and DevOps tools (i.e.; JIRA, etc.)
• A thorough understanding of Continuous Integration/Continuous Delivery/Deployment and tools such as GitHub actions.
• Proven ability to assess the impact of new requirements on SFDC and all upstream and downstream applications, flows and processes.
• Strong communication and interpersonal skills to effectively collaborate with diverse teams.
• Exceptional organizational and communication skills (both written and oral).
• Strong preference for Salesforce developer certifications - Certified Platform Developer I, and Certified Platform Developer II a plus.
• Aerospace and Defense industry experience a major plus.
• Bonus points for NetSuite integrations experience and solution architect experience

Key Skills

Education

Bachelor's degree