Description

Key Responsibilities

1. Solution Architecture & Technical Leadership

• Architect scalable, secure, and robust Salesforce solutions aligned with enterprise goals.
• Lead end‑to‑end solution delivery across requirements, design, development, testing, and deployment.
• Maintain architectural integrity across multiple Salesforce Clouds (Sales, Service, Manufacturing, etc.).
• Ensure platform security, system performance, and data integrity.
• Provide hands‑on guidance on Apex, Lightning Web Components (LWC), Flows, and integration patterns.
• Leverage Agentforce capabilities to optimize agent workflows, automation, and intelligent service processes.
• Serve as the Program Architect guiding multi‑cloud, multi‑team initiatives.
• Create and maintain enterprise-wide architecture frameworks, roadmaps, and governance models.
• Oversee multiple workstreams, ensuring scalability, best practices, and design consistency.
• Evaluate solution feasibility, risks, and business impact across the program.
• Architect integration strategies between Salesforce and external systems (ERP, CRM, Marketing Automation, etc.).
• Ensure alignment of Salesforce architecture with enterprise architecture standards.
• Guide middleware/ESB integration patterns, API usage, and data synchronization strategies.
• Mentor Salesforce administrators, developers, technical leads, and functional consultants.
• Support pre‑sales activities such as solution demos, technical assessments, and proposals.
• Provide training and solution enablement to end-users and cross-functional teams.

·                  Develop and maintain detailed Solution Architecture Documents (SAD), Technical Design Documents (TDD), and integration specifications.

Required Skills & Qualifications

Technical Expertise

• Deep hands‑on expertise with Salesforce Clouds (Sales, Service, Manufacturing, etc.).
• Strong experience with Apex, LWC, Flows, APIs, and middleware platforms.
• Solid understanding of security models, data governance, integration patterns, and DevOps.
• Agentforce (highly desirable): Experience designing and implementing solutions leveraging Agentforce, including AI‑driven routing, agent productivity, and service automation.

·                  Proven ability to architect scalable, maintainable, multi-cloud Salesforce solutions.

• Experience with architectural governance in large enterprise programs.
• Ability to translate business problems into effective technical solutions and roadmaps.

Preferred Certifications

• Salesforce Certified Application Architect or System Architect
• Salesforce Administrator + Platform Developer I
• Additional domain certifications (Data, Integration, Sharing & Visibility)

Key Skills

Education

Bachelor's degree