Description

Salesforce Team Manager

Requirements:

 Bachelor's degree in Computer Science, Information Technology, Engineering, or

a related field.

 8+ years of Salesforce experience, including strong hands-on configuration

and development experience and at least 3 years in technical leadership or

team management roles.

 Proven delivery experience across Sales Cloud, Service Cloud, Commerce

Cloud, or Experience Cloud.

 Strong knowledge of Salesforce Architecture, Apex, Lightning Web

Components (LWC), Flow, Data Modelling, Security, APIs, Integration

Patterns, and Deployment Practices.

 Experience with Agile methodologies, DevOps, CI/CD, Git, testing strategies,

and code reviews.

 Strong leadership, people management, and stakeholder management skills.

 Excellent communication, analytical, and problem-solving skills.

GOOD TO HAVE:

 Experience with MuleSoft Anypoint Platform, API-led connectivity, or enterprise

integration solutions.

 Experience with Marketing Cloud, Data Cloud, Industry Clouds, ERP

integrations, or large-scale digital commerce programmes.

 Exposure to pre-sales activities, solution workshops, estimations, and client-

facing engagements.

 Salesforce certifications such as Platform Developer I, Salesforce

Administrator, Consultant Certifications, Application Architect, or System

Architect.

 MuleSoft certifications are a plus.

Responsibilities:

 Lead, coach, and develop a multidisciplinary Salesforce team, including

developers, administrators, consultants, business analysts, and technical leads.

 Plan team capacity, allocate work, monitor progress, and remove delivery

blockers.

 Guide the design, development, and enhancement of scalable Salesforce

solutions across multiple clouds.

 Review solution designs, integrations, security models, and development

practices to ensure quality and scalability.

 Oversee integrations using REST/SOAP APIs, platform events, middleware, and

MuleSoft where applicable.

 Collaborate closely with Project Managers to manage scope, priorities, risks,

dependencies, and resource planning.

 Lead technical workshops, sprint planning sessions, design reviews, and

stakeholder meetings.

 Ensure adherence to Salesforce best practices for security, performance, testing,

release management, and documentation.

 Support pre-sales activities through estimations, technical presentations, solution

proposals, and delivery planning.

 Drive continuous improvement, mentoring, and technical excellence across the

Salesforce practice

Key Skills

Education

Any Graduate