Description

Key Responsibilities

• Lead end-to-end Salesforce Health Cloud solution delivery.
• Architect scalable solutions leveraging Health Cloud, Service Cloud, Experience Cloud, and Data Cloud.
• Design and implement Patient 360, Care Plans, Care Teams, Clinical Encounters, Program Management, and Patient Engagement solutions.
• Define technical architecture, integration strategy, security architecture, and deployment approach.
• Lead development using Apex, Lightning Web Components (LWC), Flows, and Integration Frameworks.
• Drive integrations with external systems such as EHR/EMR, Clinical Systems, ERP, Master Data Systems, and Third-Party Healthcare Applications.
• Collaborate with Business Analysts, Architects, Product Owners, and Pharma stakeholders to refine requirements and solution approaches.
• Mentor development teams and conduct design/code reviews.
• Ensure compliance with HIPAA, GDPR, GxP, and Life Sciences regulatory requirements.
• Lead estimation, technical planning, release management, and DevOps activities.
• Support SIT, UAT, deployment planning, and production support

Mandatory Skills

Salesforce

• Salesforce Health Cloud
• Service Cloud
• Salesforce Platform
• Apex
• Triggers
• Batch Apex
• Integration Patterns
• Lightning Web Components (LWC)
• Flow Builder
• Platform Events

Healthcare / Pharma

• Patient Management
• Patient 360
• Healthcare Provider Management
• Clinical Programs
• Patient Support Programs
• Pharma Commercial Operations

Integration

• REST APIs
• SOAP APIs
• External Services Integration

The candidate should have hands-on experience in one or more of the following:

• Commercial Pharma Operations
• Patient Support Programs
• Clinical Trial Support
• Medical Affairs
• Patient Engagement Platforms
• Healthcare Provider Management

Certifications (Preferred)

• Salesforce Health Cloud Accredited Professional
• Salesforce Platform Developer I/II
• Salesforce Integration Architect (Preferred)
• Salesforce AI Associate

Key Skills

Education

Bachelor's degree