Description

You will lead a global team through the design, development, launch, and support of Salesforce.com solutions.

Responsibilities

• Drive complete technical architecture, including data flow and integrations between Salesforce and enterprise solutions.
• Develop conceptual design documents and technical requirements for business and technical audiences.
• Execute independent Proof of Concepts (POCs) for architecture and integration concepts to be transitioned to scrum teams.
• Perform org health checks, assessing configurations, customizations, and security.
• Prepare Salesforce configuration workbooks and support project managers in defining solution strategies.
• Guide clients on leading IT and Salesforce practices while assisting technical leads with architecture roadmaps and prototyping.

Required Skills

• 8+ years of experience in software project implementations related to CRM/Service Cloud business scenarios.
• 6+ years of experience in senior technical lead or architecture roles within the Salesforce platform.
• Hands-on experience with Apex, Flows, and Triggers.
• Strong expertise in Lightning/Communities, APIs, and Web Services.
• Proficiency in JavaScript, CSS, and HTML.
• Experience with Salesforce Service Cloud configuration and administration.
• Proven track record of working on at least 3 Salesforce projects.
• Experience integrating Salesforce Service Cloud with CTI, ERP, and legacy applications.
• Ability to use migration tools and develop templates.

Preferred Skills

• Salesforce Certified Platform Developer 1 & 2.
• Salesforce Application and System Architect certification (L1-SJ2).

Key Skills

Education

Any Graduate