Description

You will bridge business needs and technical implementation within Salesforce, translating requirements into scalable solutions.

This role is hybrid.

Responsibilities

• Gather and document business requirements for Salesforce in collaboration with business units.
• Translate business needs into functional specifications and guide development toward scalable solutions.
• Perform gap analysis to identify process improvement opportunities using Salesforce capabilities.
• Support configuration and testing of Salesforce features, including objects, workflows, validation rules, and reports.
• Develop and maintain detailed process flows, data maps, and technical documentation.

Required Skills

• 5+ years of experience as a Business Analyst.
• Proficiency in Salesforce platform usage.
• Experience with API integration.
• Demonstrated capability in Data Migration.
• Skilled in gathering, analyzing, and documenting complex business requirements.

Preferred Skills

• Collections or Payments domain experience.
• Salesforce Certification.
• Scrum or SAFe Certification.

Key Skills

Education

Any Gradute