Description

Must Have Technical/Functional Skills

• 10+ Years of experience in Salesforce Development with strong hands on experience in Salesforce Experience Cloud, Apex, LWC, Sales Cloud, Service Cloud.
• Minimum 4+ years of hands-on Salesforce development experience in Experience Cloud (Communities)
• Proficiency in Apex, Lightning Web Components (LWC), SOQL, and Salesforce Flows
• Experience with Lightning Web Runtime (LWR) Experience Cloud sites
• Strong understanding of Salesforce security model (profiles, permission sets, roles, sharing rules)
• Salesforce Platform Developer I certification (required)
• Experience in Banking Domain
• Worked on Customer-facing platforms
• Understanding and Knowledge of banking products and services

Good to Have:

• Experience with Salesforce Data Cloud and/or Marketing Cloud integration
• Salesforce Experience Cloud Consultant certification
• Experience with Omni Studio (Flex Cards, Omniscripts)
• Experience with Salesforce Agent Force / Einstein Al features
• Knowledge of financial services industry regulations and compliance requirements
• Salesforce Platform Developer II or additional Salesforce certification

Roles & Responsibilities

• Design, build, and maintain Salesforce Experience Cloud sites (LWR, LWC) for online banking
• Develop custom Lightning Web Components (LWC), Apex classes, triggers, and flows to support Experience Cloud functionality
• Integrate Experience Cloud with Salesforce Data Cloud, Marketing Cloud, and other internal systems (e.g., Genesys C Cloud, MuleSoft, Hogan)
• Configure Experience Cloud Analytics to capture member behaviour and engagement data
• Implement and manage security controls including profiles, permission sets, roles, sharing rules, and OWD settings per clients security standards
• Collaborate with the Technical Review Board (TRB) on application design reviews and obtain permit-to-build approvals
• Follow Clients Salesforce Design and Code Review Standards for all development work
• Support Agent Force agent integration within Experience Cloud sites
• Troubleshoot Platform Event triggers, governor limit issues, and data integrity concerns in high-volume scenarios
• Write and maintain unit tests with adequate code coverage
• Participate in sprint planning, code reviews, and deployments using CI/CD pipelines

Generic Managerial Skills, If any

Position Summary

• The Salesforce Experience Cloud Developer is responsible for designing, developing, and maintaining Experience Cloud (Community) sites, including the clients Online Experience portal. This role works closely with cross-functional teams to deliver secure, scalable, and member-centric digital experiences on the Salesforce platform. The candidate must be prepared to showcase their work on customer-facing platforms.

Education

Bachelor’s or Master’s degree in one of the following:

• Computer Science
• Information Technology
• Engineering (Computer / Electronics / Related field)

Key Skills

Education

Bachelor's or Master's degrees