Description

Manage end-to-end Salesforce project lifecycle (initiation| planning| execution| delivery) Define scope| timelines| milestones| and deliverables Ensure projects are delivered on time| within scope| and budget Track project progress and provide regular status updatesAct as the primary interface between business stakeholders and technical teams and if required| salesforce teamLead Agile ceremonies (sprint planning| stand-ups| retrospectives)Coordinate cross-functional teams: Developers| Administrators| QA engineers| ArchitectsRemove blockers and ensure team productivityEnsure adherence to quality standards and testing processesOversee UAT| release management| and deployment cyclesEnsure adherence to Salesforce development standards and governanceDrive DevOps and CI/CD practicesMaintain documentation for solution design and processes Essential Skills: Manage end-to-end Salesforce project lifecycle (initiation| planning| execution| delivery) Define scope| timelines| milestones| and deliverables Ensure projects are delivered on time| within scope| and budget Track project progress and provide regular status updatesAct as the primary interface between business stakeholders and technical teams and if required| salesforce teamLead Agile ceremonies (sprint planning| stand-ups| retrospectives)Coordinate cross-functional teams: Developers| Administrators| QA engineers| ArchitectsRemove blockers and ensure team productivityEnsure adherence to quality standards and testing processesOversee UAT| release management| and deployment cyclesEnsure adherence to Salesforce development standards and governanceDrive DevOps and CI/CD practicesMaintain documentation for solution design and processes Desirable Skills: Prior experience of working as a SFDC Tech lead for Experience cloud| Service cloud| Sales cloud areas? Experience in designing and developing software components and having a very strong Service Oriented Architecture and integration background ? Experience in Salesforce (SFDC) CRM with end-to-end implementation experience ? Salesforce.com integration experience| including between different business systems as well as working with integration tools. ? Proficiency in programming using Salesforce SFDC| Force.com| Java| JavaScript| and XML and their use in the development of CRM solutions ? Strong experience with configuration| customization| programming with APEX APIs| APEX Triggers| and implementing new instances of Salesforce.com from scratch ? Strong practical deployment knowledge of VisualForce| Flex| Salesforce configurations| Apex classes| APEX Web services| API| AppExchange deployment| and Salesforce.com s-controls? Ability to define the system landscape| to identify gaps between current and desired end-states| and deliver a CRM solution ? Additional Salesforce.com experience includes Workflow Alerts and Actions| and Approval Workflow - Programming experience with the following languages| J2EE| HTML XML| SQL| Oracle? Certification in Salesforce.com Keyword: ~Salesforce Dev~ Skills: Salesforce Technical - Programmatic Development~Salesforce~Project Management Experience Required: 10 & Above Top 3 Required Skills: We are seeking a highly experienced Salesforce Technical Project Manager to lead the implementation of Salesforce Service cloud Voice (SCV) for customer service operations on Salesforce Service Cloud. The ideal candidate will bring a strong blend of project leadership and deep technical expertise in Service Cloud and SVC, ensuring successful delivery aligned with business outcomes and strategic objectives •        Manage end-to-end Salesforce project lifecycle (initiation, planning, execution, delivery) •        Define scope, timelines, milestones, and deliverables •        Ensure projects are delivered on time, within scope, and budget •        Track project progress and provide regular status updates •        Act as the primary interface between business stakeholders and technical teams and if required, salesforce team •        Lead Agile ceremonies (sprint planning, stand-ups, retrospectives) •        Coordinate cross-functional teams: Developers, Administrators, QA engineers, Architects •        Remove blockers and ensure team productivity •        Ensure adherence to quality standards and testing processes •        Oversee UAT, release management, and deployment cycles •        Ensure adherence to Salesforce development standards and governance •        Drive DevOps and CI/CD practices •        Maintain documentation for solution design and processes Generic Managerial Skills, If any •         10+ years of IT experience, 8+ years in Salesforce project delivery or technical leadership roles •        Proven experience managing Salesforce implementations preferably with SCV •        Experience with Agile/Scrum methodologies •        Strong planning, estimation, and risk management skills •        Familiarity with Jira / Azure DevOps / MS Project •        Excellent communication and stakeholder management •        Leadership and decision-making skills •        Problem-solving mindset Top 3 Preferred Skills: We are seeking a highly experienced Salesforce Technical Project Manager to lead the implementation of Salesforce Service cloud Voice (SCV) for customer service operations on Salesforce Service Cloud. The ideal candidate will bring a strong blend of project leadership and deep technical expertise in Service Cloud and SVC, ensuring successful delivery aligned with business outcomes and strategic objectives •        Manage end-to-end Salesforce project lifecycle (initiation, planning, execution, delivery) •        Define scope, timelines, milestones, and deliverables •        Ensure projects are delivered on time, within scope, and budget •        Track project progress and provide regular status updates •        Act as the primary interface between business stakeholders and technical teams and if required, salesforce team •        Lead Agile ceremonies (sprint planning, stand-ups, retrospectives) •        Coordinate cross-functional teams: Developers, Administrators, QA engineers, Architects •        Remove blockers and ensure team productivity •        Ensure adherence to quality standards and testing processes •        Oversee UAT, release management, and deployment cycles •        Ensure adherence to Salesforce development standards and governance •        Drive DevOps and CI/CD practices •        Maintain documentation for solution design and processes Generic Managerial Skills, If any •         10+ years of IT experience, 8+ years in Salesforce project delivery or technical leadership roles •        Proven experience managing Salesforce implementations preferably with SCV •        Experience with Agile/Scrum methodologies •        Strong planning, estimation, and risk management skills •        Familiarity with Jira / Azure DevOps / MS Project •        Excellent communication and stakeholder management •        Leadership and decision-making skills •        Problem-solving mindset •        Education Requirements: Bachelors in Computer Science or other related field •        Years of Experience: 5  years

Key Skills

Education

Bachelor's degree