Description

Lead the design and implementation of Salesforce Service Cloud and Experience Cloud solutions, guiding the development team and optimizing user experiences.

This role is remote.

Responsibilities

• Guide the development team in implementing customer engagement solutions.
• Collaborate with cross-functional teams to optimize user experiences.
• Gather requirements from stakeholders and translate them into development plans.
• Mentor and guide development teams on testing and integration strategies.

Required Skills

• 10+ years of professional experience.
• Expertise in Salesforce Testing.
• Proficiency with Tosca.
• Experience with Salesforce Integrations.
• Deep understanding of UI/UX principles.
• Bachelor's degree.

Key Skills

Education

Bachelor's degree