Description

Lead technical architecture and solution design for large-scale Salesforce and Vlocity engagements.

Responsibilities

• Design end-to-end CRM solutions and technical architectures tailored to specific client needs.
• Lead project discovery, conducting customer workshops to translate business requirements into technical designs.
• Manage the full development lifecycle, including requirements gathering, coding, debugging, performance analysis, and deployment to Vlocity.com organizations.
• Develop and manage integrations between Salesforce and external systems using SOAP and REST APIs.
• Support pre-sales activities by preparing proposals and estimating project scope.

Required Skills

• Extensive experience implementing end-to-end CRM solutions using Sales Cloud, Service Cloud, and Community Cloud.
• Proven track record as a Technical Lead or Architect on large Salesforce/Vlocity engagements.
• Deep expertise in Lead Management, Quote to Cash, Case Management, and Call Center processes.
• Hands-on experience with Vlocity platform development.
• Proficiency in designing integrations using SOAP and REST APIs.
• Ability to prepare end-to-end solution design documents and guide development teams.
• Salesforce or Vlocity certifications in Architect or Consulting tracks (e.g., Integration Architect, Data Architect, Sales Cloud, or Service Cloud).

Preferred Skills

• Any graduate degree.

Key Skills

Education

Any graduate