Description

Key Responsibilities:

• Configure, implement, and support the Salesloft platform based on business and sales requirements.
• Work with sales and business stakeholders to understand sales engagement, outreach, and lead management processes.
• Configure Cadences, Steps, Email/Call/Task activities, workflows, and automation in Salesloft.
• Manage Salesloft user setup, teams, roles, permissions, and platform configuration.
• Integrate Salesloft with CRM platforms such as Salesforce and other sales/marketing applications.
• Work on data synchronization between Salesloft and CRM systems and troubleshoot integration issues.
• Configure and optimize Salesloft Rhythm / AI capabilities, where applicable.
• Develop and maintain sales engagement processes to improve prospecting, conversion, and sales productivity.
• Analyze business requirements and translate them into functional specifications and Salesloft configurations.
• Support UAT, testing, deployment, production support, and issue resolution.
• Monitor system performance, data quality, integration failures, and user adoption.
• Create technical/functional documentation, configuration guides, and process documentation.
• Provide training and knowledge transfer to business users and sales teams.
• Work closely with Salesforce administrators, developers, integration teams, and business stakeholders.
• Participate in Agile ceremonies and manage requirements/tasks through Jira and Confluence.

Mandatory Skills

• Salesloft – strong hands-on experience
• Sales Engagement / Sales Automation
• Salesloft Cadence configuration
• Salesloft administration and customization
• CRM integration, preferably Salesforce
• API / integration understanding
• Data mapping and synchronization
• Requirements gathering and business analysis
• UAT and production support
• Troubleshooting and issue resolution

Good-to-Have

• Salesforce Sales Cloud
• Salesforce CRM integration
• REST APIs
• SSO/SAML
• Marketing automation
• Revenue Operations / RevOps
• Agile/Scrum
• Jira & Confluence

Key Skills

Education

Bachelor's degree