Description

Must Have Technical/Functional Skills

•             Provide functional support for SAP Ariba across project and production environments.

•             Manage supplier management activities, including supplier enablement and onboarding support.

•             Support Guided Buying processes and resolve user/ business issues.

•             Assist with reporting requirements, data validation, and report issue resolution.

•             Provide support for SailPoint integration and related access/provisioning workflows.

•             Support SLP custom integration with MDG, including issue analysis and coordination with technical teams.

•             Handle Buying and Invoicing support, including transaction processing and issue troubleshooting.

•             Provide end-to-end production support across all Ariba functional areas.

•             Support catalog management, catalogue validation, and catalogue-related issue resolution.

•             Assist with SAP upgrade activities, including impact analysis, testing, defect resolution, and post-upgrade support.

•             Work closely with business users, technical teams, and third-party vendors to resolve incidents and implement enhancements.

•             Document functional requirements, support procedures, and issue resolutions.

•             Participate in testing, root cause analysis, and continuous improvement initiatives.              

Roles & Responsibilities:

•             3+ years of experience in SAP Ariba functional support or implementation.

•             Strong knowledge of SAP Ariba modules, especially Supplier Management, Guided Buying, Catalogs, and Buying and Invoicing.

•             Experience in production support and incident management.

•             Hands-on experience with supplier enablement and supplier lifecycle processes.

•             Familiarity with SailPoint integration and identity/access workflows.

•             Experience supporting custom integrations, especially SLP to MDG.

•             Good understanding of SAP upgrade support and testing cycles.

•             Strong analytical, communication, and stakeholder management skills.

•             Ability to work independently and manage multiple priorities in a fast-paced environment.

Preferred Qualifications:

•             SAP Ariba certification.

•             Experience working in large enterprise environments.

•             Exposure to ServiceNow or similar ticketing tools.

•             Knowledge of SAP MDG and integration landscapes

Key Skills

Education

Bachelor's degree